How Microsoft Teams Phone Helps Business Communications

Microsoft Voice: How Microsoft Teams Phone helps with business communications

Making a business more efficient is always a priority among business owners and can often be easily accomplished by implementing new and advanced technologies. Top-of-the-line VoIP (voice over internet protocol) software is quickly becoming essential in optimizing internal and external company communications. The market offerings of today contain many advanced telephony features, many of which were formerly available only via costly on-premise phone systems. The Microsoft product suite offering is well-used and well-known worldwide and now offers easy access to the world of telephony through Microsoft Teams Phone.

Upon implementation, Microsoft Teams Phone allows users to transition from remote to onsite working with ease and offers several device configurations and advanced call features. Microsoft Teams phone is a natural extension of the Microsoft Teams platform. An important consideration for the ease of organizational implementation and change management.

Find out more about how Microsoft Teams Phone and its various features will benefit your business and transform office communications for the better.

What to expect

Microsoft Teams Phone has come a long way in its relatively short time on the market and today offers many commonly used and expected features of a traditional phone system. Such features include call transfer, conference calling, call park, call record, voicemail,  simultaneous ring and call history, to name a few. Linking the Teams environment to an external dial tone via Microsoft Teams Phone allows users to make and receive calls from anywhere they have access to the internet. Users can maintain traditional desk phone use or move to a softphone via their computer or laptop. A Microsoft Teams mobility app is also available for cell phone use.

In addition to these qualities, features such as auto attendants, call groups and custom call routing allow for a more seamless caller experience. Microsoft Teams Phone also allows for Toll-Free number service, extension monitoring and customization of advanced routing features by the users themselves. Internal and External chat is also available. With such a robust list of features, you can expect your business phone system to be upgraded in a way that is feature rich yet easy to navigate upon installation.

Considerations

Microsoft Teams Phone will serve as a replacement for your old, bulky hardware, on-site servers and switches. The fixed and ongoing maintenance costs of a traditional phone system are replaced by monthly licensing and cloud access. Making the transition to Microsoft Teams Phone involves project work which should be handled by a knowledgeable telecom organization that can assist with number porting, call flow, system set-up and training.

Communications simplified

When your business installs Microsoft Teams Phone, it will immediately simplify all communications by merging messaging, calling, and video conferencing in one application: Microsoft Teams. Other Microsoft applications can be integrated into Teams communications, such as calendar, SharePoint, or video conferencing, thereby maximizing productivity and connectivity between coworkers and employers. Through these advanced communication measures, users can take calls on any device that has the Microsoft Teams application installed. Business communications in all their forms have never been more accessible with Microsoft Teams Phone.

Reliable cloud device

This progressive phone system and software will secure and protect any business with the state-of-the-art Microsoft cloud. This cloud platform will retain all the most imperative business information and has a load-balancing format with an impressive 99.9% uptime guaranteed. The most reliable cloud device, over any other phone service, will provide your business meetings with real-time captions, voicemail transcriptions, and chat translation. These features will culminate in more smoothly running and efficient business communications.

Management ease and ability to integrate

Working for a business that utilizes Microsoft Teams Phone will streamline communications and make overseeing essential phone functionality simple. The system is easily supported and can be managed in-house or with the support of your trusted partners.  More so, Microsoft Teams app effortlessly integrates into any smartphone or computer and can also be used with traditional phone hardware to support employee preference.

Altitude Communications is Canada’s best phone systems provider as we take pride in our professionalism and acute attention to our loyal customers. Altitude Communications has provided Western Canada with phone implementations to help augment different businesses since 1995. We have a tight-knit and adept team that wants to better the communication efforts of any organization with hosted and business phone systems while offering our efficient solutions to any communicative problems you may encounter. Through our team of proficient technicians that are available 24/7 on location and remotely, Altitude Communications offers our customers voip phone systems, Teams Phone, voip and business phone systems, and voip solutions.