CONSOLIDATING PLATFORMS AND SAVING YOU MONEY!

BUSINESS COMMUNICATIONS SIMPLIFIED.

 

VoIP Phone Systems for Your Business

VoIP Service Provider for Calgary, Canada, & the World

Altitude Communications proudly provides Calgary, Canada, and international countries with advanced VoIP phone systems, hardware solutions to streamline your business with forms of modern cloud communications! We strive to push your business to flourish by replacing your outdated phone systems with the latest voice-over-internet protocol (VoIP) technologies that will keep your business operating at high levels of efficiency.

 

Office Phone Systems

 
Altitude Communications online conference meeting

Hosted Phone Systems

Hosted phone systems utilize VoIP software and are hosted at an off-site data centre. This eliminates the need for bulky equipment associated with on-site systems, as hosted phones contain all the features you need.

Business Phone Systems

Business Phone Systems

With an extensive selection of varied features, our business phone systems will modernize your business and simplify all facets of your workday, whether you work from home or in the office.

VoIP Phone Systems for Your Business

AltiSphereX - Answering Your Call
 

Features Included Only With AltiSphereX

  • Auto-Attendant: includes dial-by-name directory and custom call routing

  • Internal Collaboration: web-based software, file sharing, instant messaging and screen share

  • Mobility App: mobile that is available to download on IOS and android phones

  • Outlook Integration: Includes a comprehensive calendar, contact sync, and presence

  • ASX Video: Video and audio conferencing, file share, screen share, live stream, presentations, and recording

  • Web Chat: Communicate with website visitors over chat, establish a personal chat link, voice and video calls.

  • Business Intelligence: Voice recognition, text-to-speech, and voicemail-to-text

  • CDR View: Analysis and data reporting for managers and contact centres

 
VoIP Phone Systems For Workers
VoIP Phone Systems for Workers

Fully Remote Worker Bundle

We offer a comprehensive remote work bundle that will help ease you into effectively working from home. With our high-tech gadgets ready for purchase, you can get busy lights, webcams, lighting, and headsets to optimize your remote life. 

Hybrid Office-Remote Worker Bundle

Hybrid Office-Remote Worker Bundle

At Altitude Communications, we want to help you adjust to working from both your home and the office by providing our hybrid-office bundle. With our portable equipment, such as lighting, headphones, busy lights, and webcams, your hybrid schedule will be much more manageable. 

Dedicated Office & Boardroom Bundle

Dedicated Office & Boardroom Worker Bundle

Make your office more functional by purchasing our dedicated office and boardroom bundle that consists of webcams, a Boom Huddle speaker, and technology that can work directly with AltisphereX and Google and will operate to enhance your office.

 

  • Escaping Legacy Telcomms & Poor Service

    Escape the legacy telcomms with outdated features and poor service that ultimately hinders your business. When you forgo these limited telcomms systems and opt for VoIP solutions, your business will immediately become more efficient.

  • Streamlined Cost Structure for Bottom Lines

    At Altitude Communications, we aim to help a business curate an accessible and effortless streamlined cost structure that will enable any business to vastly improve its bottom lines with the help of our modernized products.

  • Excellent Communications Service Quality

    When you come to Altitude Communications to modernize your phone systems, you will realize that our systems have unmatched communications service quality. We have a proficient team of experts that are committed to streamlining your business promptly and efficiently.

  • Regulatory Compliance for CRTC

    You can be guaranteed that at Altitude Communications, we abide by the regulatory compliance from the Canadian Radio-Television Telecommunications Commission. By complying with the regulations outlined to telecommunications providers, such as VoIP 911 registration with CRTC, your business and employees will be much more secure!

  • Best Selection of Brands & Products

    We only aim to provide our customers with a large range of brands and products to choose from. Our extensive selection of products will prove to be unsurpassable and will give your business the efficiency it needs to thrive and succeed.

  • Lightning-Fast VoIP Customer Service & Success

    With our VoIP phones for business, your business can attain high-velocity phone services that will improve your customer service sector and give any business an edge to achieve vast amounts of success.

Cloud Based Communication Solutions

VoIP Software

As traditional phone lines are being phased out, modernizing your business with current phone systems is more important than ever. VoIP software is the solution your business is seeking, as adapting to this system is as easy as connecting to the internet.

When you acquire our VoIP software, phone connectivity and sound will improve, and features, like advanced voicemail, will be available at your fingertips at a substantially lower cost than a traditional landline phone. VoIP software will streamline communications and virtually integrate team collaboration methods to augment operations, whether your business is situated from your home or within an office.

Cloud Based Communication Solutions
Microsoft Voice
Microsoft Voice

When you work with us and make a selection from our extensive collection of products, we only offer your business quality products, including Microsoft Voice software. 

Microsoft Voice software seamlessly integrates with Office 365 and other business models due to its advanced cloud-based telephone system. When you obtain Microsoft Voice from Altitude Communications, you will receive the licensing from Microsoft. Still, you, as a customer, will have to port the numbers from the provider to Microsoft. But as Microsoft doesn’t sell the services themselves, Altitude Communications will oversee the services to make it easier for you.

 

Make Your Communications Transition

with Seamless Onboarding

  • 🡪 Getting to Know Your Needs

    Here at Altitude Communications, we want to know all about you and your business needs. We can ask you a set of questions pertaining to how we can support your communication needs, how well your current phone systems integrate with your business and what improvements you want to implement. Further, we will inquire more about what type of system would be optimal for your business and what you would like to achieve with your potential new system.

  • 🡪 Demo Booking

    After we determine your needs and what system could benefit your business, we will book you for a demo. Through this demo call, we want you to gauge what system could potentially optimize your business in new ways. Our demos are tailored to the recommended system that matches your needs, and that will most benefit your business. During the demo call, we will also introduce you to the three Altitude Pillars: communication, collaboration, and engagement.

  • 🡪 Project Kickoff

    Once your demo has been completed, and you want to proceed in implementing one of our effective systems, we will begin your project kickoff. You will meet your project manager and committed technician that will guide you through the entire project. The project kickoff will also include collaboration on general training to help you navigate using these systems and it will also configure a system design that works for your business. Our team will initially operate your telephone number and seamlessly transition your business to this new system.

  • 🡪 Reaching Altitude - Customer Success

    Once our project kickoff is completed, we happily welcome you as a valued member of Altitude Communications. As a member of Altitude, you have authorized access to our incredible service team full of experts who will perform routine check-ins to ensure your communications systems are operating smoothly. We will also send you much-needed updates when required as well as information on webinars that will increase your understanding of your newly installed system.

Customer Success - Data & Statistics

  • ✔️ Mean Average outreach response times

    You won’t receive outreach from a soulless automated machine when you contact Altitude Communications, instead, you’ll get a prompt response from one of our proficient staff members. Our average response time is 14 seconds, with calls taking only 40 seconds to get the answers you need!

  • ✔️ Mean Average time to resolve an issue

    At Altitude Communications, we make it a point to resolve any issues customers have within a timeframe that is prompt for you. Out of a total of 4000 tickets received from customers who require our assistance, we helped 90% and resolved the issue within one hour.

  • ✔️ Mode Average time to resolve an issue

    Many customer requests to help them find a solution to an issue they are having with their communications systems were solved within 1 hour, most issues were solved within a swift 15 minutes or less. With our 24/7 support desk always receiving calls from customers, you can be guaranteed that any issues you may have will be received and resolved within a moment’s notice.

  • ✔️ Satisfaction Rate

    Because we offer such exceptional services to each and every customer, our customer satisfaction remains consistently high. We pride ourselves on the fact that our customers remain with us for many years due to our approach that tailors to our customer’s needs.

VoIP Solutions You Can Call Upon

Altitude Communications offers businesses unrivalled communications systems, such as the advanced AltisphereX cloud-based system, that will completely transform how any business functions.

Our cultivated team will help you navigate these systems, integrate a system that is tailored to your business's needs, and will work to maintain these communication systems through our consultation services, onsite and remote, available at your disposal, 24/7. Our VoIP software and phone systems have revitalized our loyal customer's businesses in the past and will continue to do so as we dedicate ourselves to improving the streamlining of any organization. 

VoIP Solutions You Can Call Upon
 

Frequently Asked Questions

 

  • Since 1995, our company has offered our support to a variety of businesses around Western Canada and the world! With over 25 years of experience, we are proud to be Canada’s leading telecommunication experts!

  • Many of the products that are included in our inexpensive bundles can be helpful assets in optimizing and streamlining a business. Some of the products that we offer can include speakers, headsets, lighting, modern boardroom fixtures, etc.

  • No, it’s quite the opposite! Our communication systems can be installed with such ease as most only require a connection to the internet.