How to Select a Hosted Phone Solution and Cloud Phone System for your Business
Selecting a VoIP Phone System for Business
Most businesses require a phone system that will enhance their communication between clients, employees, and employers. When it comes time to select a modern phone system that will meet the needs of your business, it can get overwhelming. VoIP phone systems have become the go-to solution for businesses of all sizes. The features and functionality, work-from-anywhere capability and integrations with other previously implemented systems are a few of the reasons cloud solutions have become so popular. There are countless VoIP phone systems to choose from and many things to consider, as many of the solutions have unique offerings that may add value to your business.
Find out about the different VoIP phone systems available, how a business should choose one, and how some of the most popular VoIP systems compare with traditional telecoms.
Comparison of AltiSphereX with Traditional Telecoms
To understand how to select a VoIP system for your business, you should know the difference between a modern cloud-based system and a traditional on-premise system. Traditional phone systems will have some on-premise hardware, such as servers and switches, that need to be managed and updated on-site. They have more moving parts and are becoming outdated when it comes to features and functionality available on the system. There is still a place for on-premise systems, and a good consultation will take into consideration your company's needs before recommending any solution. VoIP systems, like AltiSphereX, Teams, and many more, do not require in-house equipment or wiring, there are less moving parts, and updates are simple and fast. There are many features available such as built-in Video Conferencing, work from anywhere, mobile apps, CRM integration and much more.
Altitude Communications VOIP solution, AltiSphereX, has additional features that make it stand out, such as; one number for dialling, faxing and SMS. CRM integration, web-chat, and a seamless collab tool online and for your mobile.
Choosing a phone system based on your needs
When selecting a VoIP phone system for your business, you should consider your people and process first, then technology. A cloud solution should benefit your business and work with you. When you implement a VoIP system like AltiSphereX, you can modernize your business and make communications more effective. If your business has enterprise needs, and requires call monitoring and queuing, quick drag-and-drop functionality Altitude can help.
Modern Features and integration
Having the ability to work from anywhere and use ‘one pain of glass’ for all your communication and collaboration needs is important. It can save time and frustration for both employees and customers. Being able to integrate with your current software, such as Teams, Salesforce, Hubspot etc, will make the day go more smoothly for everyone. You have choices, and the future of communication is bright!
Contacting a VoIP Provider
When choosing a company to trust and work with on your VOIP system, you should expect a consultation and for the company to learn about your business and your customers. There should be a knowledgeable helpdesk and service team that can quickly respond to your requests. The system should be easy to use and have the features and functionality you need and the support of your provider to get you started!
Altitude Communications is one of Western Canada’s longest running phone system providers, we take pride in our knowledge and care of our clients. We believe in finding the best solution for your business. Our technical team is highly trained and experienced, we pride ourselves in great customer service and fast, effective response times. We sell and support VOIP hosted systems, Hybrid and On-Premise.
